FAQs

Frequently Asked Questions

1. What services does Tyro Digital offer? +

We offer a full suite of CPaaS (Communication Platform as a Service) solutions, including:

  • WhatsApp Business API
  • SMS & RCS Messaging
  • Voice Solutions (IVR, Click-to-Call, Missed Call)
  • Email Marketing & Transactional Emails
  • Chatbots & Marketing Automation
  • Rich Communication Services (RCS)
  • Unified Dashboards & Analytics
2. What is RCS and how does Tyro Digital support it? +

RCS (Rich Communication Services) is the evolution of SMS. Tyro Digital Private Limited supports RCS messaging with interactive buttons, media sharing, read receipts, and advanced analytics.

3. What is our coverage for international SMS service+

Our international SMS service offers global coverage across 190+ countries and connects with all major telecom operators worldwide. Whether your customers are in the USA, UK, Middle East, Asia, or Africa, your messages are delivered quickly and reliably. We ensure high delivery rates, real-time reporting, and operator-level connectivity so your business can reach audiences anywhere in the world.

4. Can I run WhatsApp and SMS campaigns together? +

Yes, our unified CPaaS platform allows you to run WhatsApp, SMS, RCS, and email campaigns together with real-time tracking and analytics.

5. Is your platform suitable for my industry? +

Absolutely. Our solutions are industry-agnostic and are used by businesses in BFSI, Retail, Government, Healthcare, Education, and more.

6. How reliable is your delivery? +

We ensure enterprise-grade delivery with 99.9% uptime, multiple operator connectivity, and robust fallback mechanisms for SMS, RCS, and WhatsApp.

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